They report CPM and CTR. No one talks about CAC
The agency presents a dashboard pulled from Ads Manager. The CEO leaves convinced the campaign works. Three months later, sales aren't moving. Meta's metrics are not your business metrics.
Elevam manages Meta Ads campaigns on Facebook and Instagram for mid-size and large companies that need to measure advertising against revenue, not against impressions. We configure server-side tracking, model real attribution post-iOS 14.5 and optimize against true CAC and ROAS. Monthly fee from €1,000. Ad copy and design are included. Video production is billed separately.
It's almost never a creative problem. It's a measurement problem and a judgement problem in who runs the account.
What we see every week in accounts that arrive with campaigns lit up by other teams:
The agency presents a dashboard pulled from Ads Manager. The CEO leaves convinced the campaign works. Three months later, sales aren't moving. Meta's metrics are not your business metrics.
Meta still says «ROAS 5x» because the pixel reports what it sees. What it sees is between 30% and 60% of the truth, depending on the sector. Without Conversions API or server-side tracking, that ROAS is accounting fiction.
The campaign optimizes to «lead form» because that's what Meta knows how to measure. If the optimization event isn't a real customer with their ticket, Meta delivers the cheapest leads, not the most profitable. And sales again says marketing doesn't work.
Canva templates, generic copy, fuzzy value proposition. The auction is won with relevance. Without a specific message for a specific audience, you end up paying a premium CPM to hide in the feed's noise.
Extractable fragmentMeta Ads is an auction-based payment system to distribute messages on Facebook and Instagram to audiences modeled by the algorithm. Used well, it's the most efficient acquisition lever for companies with short or medium sales cycles. Used poorly, it's the fastest way to burn five figures a month without knowing why.
We apply our CREF© methodology (Consultoría de Crecimiento Elevam Framework) to every account in four phases.
Phase 01
Diagnosis
Audit of the current account if it exists. Analysis of offer, ICP, average ticket, target CAC and unit economics. Without this step, everything else is decoration. We define at what CAC a customer must come in for the account to make sense, not at what CPL looks pretty.
Phase 02
Technical setup
Configuration of Conversions API (CAPI), server-side tracking, conversion modeling, CRM integration and definition of the real value event. Most accounts we audit have the pixel poorly mounted or outdated. That is the silent cause of 80% of attribution errors.
Phase 03
Structure and creatives
Campaign architecture adapted to the buying cycle (cold, warming, conversion, retargeting) or Advantage+ when applicable. Copy and design of static and carousel ads included in the fee. Video production under a separate budget, managed with specialized production companies.
Phase 04
Optimization and reporting against P&L
Weekly iteration with systematic testing. Cross-reporting with the client's real CRM, not with Ads Manager in isolation. If sales aren't moving, the ROAS reported by Meta is not enough for us and we say so.
Since the iOS 14.5 change in April 2021, Meta's client-side pixel only sees part of the user journey. If your account is still running without Conversions API, Ads Manager data is approximations. At Elevam we configure server-side tracking and cross-reporting with CRM so that your account's ROAS is the real one, not the optimistic one.
Every account we manage goes through four technical requirements.
Native or server-based (Stape, GTM server-side or others).
The event we optimize isn't «lead form», it's «qualified lead» according to your commercial definition.
We send Meta real sales signals (not clicks or forms) so the algorithm learns from your data, not theirs.
Dashboard crossed between Ads Manager and CRM with CAC, ROAS, payback and LTV. Without that crossing, there is no decision to make.
What we've done managing real accounts: lowered CAC, verifiable ROAS and campaigns connected to the CRM. The cases are in public projects.
€1,000/month
The management fee depends on the account's complexity, the volume of ad spend managed, the number of markets and the technical integration required.
“I've managed Meta Ads accounts for B2B and B2C companies with budgets from €3,000 to over €100,000 a month. The conclusion is the same regardless of size: if you don't measure against real revenue, the account isn't profitable, it just seems profitable. At Elevam we build accounts that stand on data, not on faith.”
Meta Ads managed well is one of the most efficient acquisition levers that exist. Managed poorly, it's the fastest way to convince the CEO that marketing doesn't work.