Terms and Conditions
Last updated: May 13, 2026
These general terms govern the contracting of the professional consulting services provided by Elevam (Fullseo S.L.U.). They do not govern mere browsing of the website, which is governed by the Legal Notice. For each specific project a specific proposal or contract will be signed, prevailing over these terms in case of conflict.
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Provider identification
Services are provided by Fullseo S.L.U. («Elevam»), a single-member limited liability company with tax ID B70844758 and registered office at Calle Bages 6, 1º 2ª, 43201 Reus (Tarragona), Spain. Contact email: info@elevam.es. Phone: +34 613 088 633.
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Purpose of the contract
Elevam provides professional consulting services in growth consulting, digital marketing, SEO, GEO (Generative Engine Optimization), PPC, strategic web development, editorial content, email marketing, training and analogous services described on the website. The specific purpose, scope, deliverables, deadlines and fees of each project will be determined in the financial proposal or contract signed between Elevam and the client for that specific project.
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Acceptance and formation of the contract
The contract between Elevam and the client is perfected at the moment the client expressly accepts a financial proposal issued by Elevam, by physical signature, electronic signature, email confirmation or another reliable means. Acceptance implies the client's full agreement with the proposal and with these general terms. Elevam may freely refuse to formalize a contract without this giving rise to any right to compensation in favor of the applicant.
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Fees and payment
Fees will be those expressly agreed in the accepted financial proposal. They may be structured as: • Fixed fee per closed project. • Monthly fee for ongoing management services. • Mixed fee (fixed part + variable part tied to defined objectives). Amounts are expressed in euros and exclude VAT, which will be applied according to applicable tax regulations. Unless otherwise agreed, invoices are issued at the beginning of the corresponding period and paid within a maximum of 15 calendar days from issuance, by bank transfer. Late payment will accrue late-payment interest under Spanish Law 3/2004 on combating late payment in commercial transactions and will entitle Elevam to suspend service delivery.
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Delivery and execution timelines
The timelines communicated by Elevam are indicative and will adjust to the scope, complexity and collaboration received from the client. The timelines committed in proposals have the nature of a reasonable target, not a strict date guarantee. Delays attributable to the client (lack of information, pending decisions, validations, system access) automatically suspend timelines without liability for Elevam.
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Client obligations
The client undertakes to: • Provide the information, access and documentation necessary for service delivery within a reasonable timeframe. • Designate a single point of contact with decision-making capacity. • Validate deliverables within agreed timelines. • Comply with payment obligations. • Warrant that it holds the rights over the contents, trademarks and materials it contributes to Elevam, holding Elevam harmless against third-party claims.
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Intellectual property of deliverables
Once the agreed consideration has been fully paid, Elevam assigns to the client, exclusively and for its commercial use, the rights of exploitation over the specific deliverables produced for the client (articles, copy, sales pages, designs, executive reports), unless otherwise agreed in proposal. Expressly excluded from this assignment: • Elevam's trademarks, denominations and distinctive signs («Elevam», «CREF©», «HSA Protocol», «Elevam Labs», «Prompts × Models Matrix», etc.), which are and will remain Elevam's exclusive property. • The methodology, frameworks, templates, software and know-how used by Elevam to deliver the service, over which the client only acquires a license for internal use for the specific results contracted. • Elevam's right to reference the project in its commercial portfolio (with anonymized data if so agreed).
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Confidentiality
Both parties undertake to maintain absolute confidentiality over the information exchanged in the framework of the professional relationship, including financial, commercial, technical, strategic, customer and personnel data of the other party. The confidentiality obligation will subsist for the entire term of the contract and for five (5) years following its termination, unless otherwise agreed. This obligation does not apply to information that is in the public domain, that was already legitimately held by the receiving party before its disclosure, or whose disclosure is imposed by law or competent authority.
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Limitation of liability
Elevam provides its services under an obligation of means and not of result, except when a specific result is expressly guaranteed in the proposal. In no case will Elevam be liable for: • Indirect damages, lost profits, lost commercial opportunities, reputational damage or data loss arising from the use of the service. • Results conditioned by external factors not controllable by Elevam (algorithm changes, decisions by third-party platforms, market evolution, competitive context, quality of the client's product or service). • Non-performance of obligations due to force majeure or fortuitous event. Elevam's total accumulated liability towards the client under any concept is limited to the amount actually invoiced and collected from the client during the twelve (12) months prior to the event giving rise to liability, except in cases of proven willful misconduct or gross negligence.
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Termination of the contract
The contract may be terminated: • By mutual agreement between the parties. • Upon completion of the contracted project. • By notice, with a minimum of thirty (30) calendar days in recurring relationships (monthly retainer), unless otherwise agreed. • By material breach of any of the parties, after notification with a cure period of fifteen (15) calendar days. • By non-payment exceeding thirty (30) calendar days from the due date of any invoice. Termination will not release the client from payment of services actually rendered or expenses committed by Elevam prior to the effective termination date.
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Data protection
The processing of personal data in the framework of the contractual relationship is governed by Elevam's Privacy Policy. When Elevam accesses personal data whose controller is the client (for example, email lists, CRM data, advertising audiences), Elevam will act as processor, with the corresponding data processing agreement under article 28 GDPR being formalized.
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Modifications
Elevam may modify these general terms to adapt them to applicable regulations, service improvements or operational changes. The version in force will always be the one published on this website. For clients with ongoing contracts, modifications will only apply upon prior notification and acceptance.
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Applicable law and jurisdiction
These terms are governed by Spanish law. For the resolution of any dispute, the parties expressly submit to the Courts and Tribunals of Reus (Tarragona), expressly waiving any other jurisdiction that may correspond to them, except when applicable law imposes a different and mandatory jurisdiction, especially in consumer relationships.